📁
Data Collection
- • We collect minimal personal information necessary to provide our service
- • Profile information you provide (name, age, preferences)
- • Conversation data to improve AI responses
- • App usage analytics to enhance user experience (Microsoft Clarity, Firebase Analytics)
- • Technical diagnostics and crash reports (Firebase Crashlytics)
- • No data is ever sold to third parties
📊
Analytics & Diagnostics
- • Firebase Crashlytics: Collects crash reports and diagnostic data to improve app stability
- • Sentry: Monitors app performance and captures error reports to help diagnose issues
- • Microsoft Clarity: Records anonymized user interactions (screen recordings, taps, navigation)
- • Firebase Analytics: Tracks general app usage patterns and feature adoption
- • Analytics help us identify bugs, improve features, and enhance user experience
- • All analytics data is anonymized and cannot identify you personally
🖥️
Data Storage
- • All data is encrypted using industry-standard protocols
- • Stored on secure cloud servers with regular backups
- • Photos and conversations are processed locally when possible
- • You can request deletion of your data at any time
- • Data retention follows legal requirements
🎤
Voice Input
- • Voice-to-text is an optional feature you can choose to use
- • Voice processing happens on your device whenever possible
- • Audio recordings are not stored on our servers
- • You can disable voice input at any time in settings
- • Voice data is never shared with third parties
📷
Photo Processing
- • Photos are analyzed locally on your device when possible
- • If cloud processing is needed, images are encrypted in transit
- • We do not store photos permanently without your consent
- • Face recognition is only used for matching assistance
- • You can revoke photo access permissions anytime
⚙️
AI and Machine Learning
- • AI models analyze patterns to provide personalized advice
- • Your conversations help improve Loveberry's responses
- • Langfuse: Monitors AI service quality and response accuracy (tracks AI interactions, not personal identity)
- • We never share individual conversation data
- • AI training uses anonymized and aggregated data only
- • You can opt out of contributing to AI improvements
🔗
Third-Party Integrations
- • Dating app connections require your explicit consent
- • We only access data you choose to share
- • Third-party data is processed securely
- • Connections can be revoked at any time
- • We do not share your data with connected platforms
🛡️
Your Rights
- • Access all data we have about you
- • Request correction of inaccurate information
- • Delete your account and all associated data
- • Export your data in a readable format
- • Opt out of analytics and diagnostics collection
- • Opt out of marketing communications
- • Control how your data is used for AI training
🔒
Security Measures
- • End-to-end encryption for sensitive data
- • Regular security audits and updates
- • Multi-factor authentication available
- • Secure API connections with TLS/SSL
- • Immediate notification of any data breaches
👶
Children's Privacy
- • Loveberry is not intended for users under 18
- • We do not knowingly collect data from minors
- • Age verification is required during signup
- • Parents can request deletion of minor's data
- • Strict compliance with COPPA regulations
✉️
Contact Information
- • Contact us: privacy@neuronsandhearts.com
- • Response within 48 hours guaranteed
This privacy policy is effective as of February 10, 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.